BallPark Sports India (“BallPark”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of all visitors, customers, partners, academies, and participants using our facilities, website, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

 

By accessing or using our services, you agree to the terms of this Privacy Policy.

 

 

1. Information We Collect

 

We may collect the following types of information:

 

 

a) Personal Information

 

• Name

• Phone number

• Email address

• Postal address

• Identification details (where required for bookings, memberships, or tournaments)

• Payment and transaction details

 

 

b) Non-Personal Information

 

• Device information (browser type, IP address)

• Website usage data

• Booking preferences and activity history

 

 

c) Media Content

 

• Photographs and videos captured during events, matches, tournaments, or training sessions at BallPark facilities

 

 

2. How We Use Your Information

 

We use the collected information for the following purposes:

 

• To manage bookings, events, memberships, and academies

• To communicate confirmations, updates, invoices, and reminders

• To process payments and maintain transaction records

• To improve our facilities, services, and customer experience

• For marketing, promotions, and social media (with implicit or explicit consent)

• To comply with legal and regulatory requirements

 

 

3. Sharing and Disclosure of Information

 

BallPark Sports India does not sell or rent personal information to third parties.

 

We may share information only:

 

• With trusted service providers (payment gateways, event partners) strictly for service delivery

• With sports academies operating at BallPark, limited to operational requirements

• When required by law, legal process, or government authorities

 

 

4. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is completely secure, and absolute security cannot be guaranteed.

 

 

5. Media, Photography & Videography

 

By entering BallPark premises or participating in activities, you consent to photography and videography that may be used for promotional, marketing, training, or archival purposes. If you wish to opt out, please inform us in writing prior to the event or activity.

 

 

6. Cookies and Website Usage

 

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings; however, some features may not function properly.

 

 

7. Third-Party Links

 

Our website or communications may contain links to third-party websites. BallPark Sports India is not responsible for the privacy practices or content of such external sites.

 

 

8. Data Retention

 

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

 

9. Your Rights

 

You have the right to:

 

• Request access to your personal data

• Request correction or update of your information

• Request deletion of your data, subject to legal and operational obligations

 

Requests may be made by contacting us using the details below.

 

 

10. Children’s Privacy

 

BallPark Sports India collects information relating to minors only with parental or guardian consent, particularly for sports academies and training programs.

 

 

11. Changes to This Privacy Policy

 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on our website or official communication channels.

 

 

12. Contact Information

 

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

 

BallPark Sports India

Email: info@ballparksportsindia.com

Phone: +91-8800553510

 

Last Updated: January 2026